Shipping policy

Shipping & Delivery

We at eeazytrips.com take your order with utmost importance and it is our endeavor to provide you with the best delivery management. Please read the below details carefully for more clarity.

Which areas do you deliver?

Currently we only process orders for delivery within India. International shipping is not available at this time. Whenever the delivery to international locations will start, an announcement in this regard will be made on the site and also will be communicated by our newsletter.

What is the estimated delivery time?

Our Fulfillment center will start processing your order as soon as we receive it and we target to deliver within the least amount of time from order acceptance. Based on your location, an estimate of delivery period is provided when completing the checkout process. The estimated days mentioned regarding dispatch and delivery times are for guidance only. The Website or the Company shall not be held liable to meet such estimated dispatch and delivery guidelines. In case of any delays in delivery of a product that occur because of reasons beyond Our control, We shall not be held responsible for the same. An email will be sent to you informing that we have received your order (with the order details) alongwith the indication of expected delivery date.

Are there any delivery charges?

The delivery charges if applicable will be calculated at checkout based on the location, order value, mode of delivery and mode of payments (for COD orders, extra charges may apply and will be shown at the time of checkout itself).

What is your delivery process ?

Your shipping address, city, state and pin code will be verified before shipping the product. All our orders are delivered by our delivery partners. If Your order cannot be delivered by our delivery partners, We shall request You to provide Us with a different shipping address that can be serviced by our delivery partners. If there is any dispute regarding the delivery of any order to the shipping address specified by you that is not covered by our delivery partners, the company shall not be held responsible for not delivering the products.

Can I change my delivery address?

Yes, you can get your delivery address changed but only till before the order is shipped/despatched. You will have to do this by sending us an email to support@eeazytrips.com from your registered email that you had used at the time of placing the order (any other email used for such requests will not be entertained). Clearly mention your order number in subject line. Kindly provide the complete address, contact details in case of any change. Kindly note that the change in delivery address may result in change of delivery times and delivery charges if any and the same will be informed to you by return mail for your confirmation before dispatching your order.

For multiple products order

Depending on the value and number of items of the order placed by you, the product(s) may have to be shipped from different locations, in different batches or consignments, for which an intimation shall be sent to you. Before processing, dispatching or delivering any product or service to You, the Company may request You to provide documents supporting Your identity. These documents may include, but are not limited to, an identification or residence proof issued by the Government of India, to establish the ownership of the instrument of payment used by You for the purchase of a product or service.

What if my order is not delivered ?

If the order has already been paid for, the refund will be processed directly back to Your credit card, debit card or bank account or any other payment method used for the transaction. For Cash On Delivery orders, no refund shall be given as no payment has been collected by the company.

How do I check/track the status of my order ?

You will receive email from us regarding the status of your order (whether packed, processed, shipped etc). You can also go to “my orders” section and check the status of your order.

For any other shipping/delivery or order related issues, you may write to us at support@eeazytrips.com from your registered email address clearly mentioning your order number and the details of your query with your preferable mode of contact (mail, message, whatsapp etc) and we will get back to you the soonest.